Terms of Service

These Terms of Service (the Terms) govern the use of the website victoryview.gg and of two separate services: Victory View App (app.victoryview.gg) and Victory View Coach (coach.victoryview.gg and Discord). They also set out the terms of sale of their subscriptions.

The services are operated by EI Corentin Sarda, a sole proprietorship registered in France (SIRET 988 705 652 00011), referred to as Victory View, we or us.

By creating an account, installing the coach, starting a trial or subscribing, you accept these Terms. If you don't accept them, don't use the services.

1. Definitions

• App: Victory View App, the team app for League of Legends teams.
• Coach: Victory View Coach, the AI coach used in Discord, and its web space.
• Services: the App, the Coach and the website.
• Organization: the App workspace that holds one or more teams, their members and their subscription.
• Space: the Coach workspace, either a team installed in a Discord channel or a solo player in direct messages. Credits and the subscription belong to the space.
• Credits: the unit used to measure questions asked to the coach.
• Subscription: a paid plan of the App or of the Coach, billed monthly or annually. Billing Period: the month or year covered by each payment.

2. Two separate services

The App and the Coach are independent products, with separate subscriptions. An App subscription does not give access to the Coach, and a Coach subscription does not give access to the App. You can subscribe to one, to the other, or to both. Each subscription is managed, renewed and cancelled on its own.

3. Accounts and eligibility

You agree to provide accurate information, keep your credentials secure, tell us promptly about any unauthorized access, and take responsibility for the activity under your account or in the space you manage.

You must be at least 16 years old to use the Services. If you are under 18, you confirm that a parent or legal guardian has read and accepted these Terms. Using the Coach requires a Discord account and compliance with the terms of Discord.

4. Victory View App

Supported servers

The App supports League of Legends accounts on the EUW and NA servers only. Each player's server is detected automatically.

Free trial

The owner of a new organization can start a free 30-day trial of the Team plan, with no payment method required, once their email address is verified. The trial is offered only once per organization, per user and per email address.

Plans

The App is offered in two plans, Team and Organization, billed monthly or annually. The content and limits of each plan are described on the pricing page of the website.

Archive mode

Without a trial or an active subscription, the organization switches to Archive mode: the data already imported stays readable, but nothing new is imported or created. You can subscribe at any time to resume.

5. Victory View Coach

How it works

The Coach is an AI coach used in Discord, in a team's channel or in direct messages for a solo player. It relies on the players' League of Legends data from the Riot Games API.

Trial credits

Each space receives 50 free credits, only once, with no payment method required.

Plans and credits

• The Solo plan includes 500 credits per month. The Team plan includes 1,000 credits per month, shared by the whole team.
• Credits are granted every month on the anniversary date of the subscription. Unused credits do not roll over to the next month.
• Each question debits a number of credits based on its actual cost. Any number of questions shown on the website is an estimate.
• Automatic recaps posted by the coach do not use credits.
• Credits have no monetary value. They cannot be bought separately, exchanged, transferred or refunded.

When credits run out

When the credits of a space are used up, the coach is paused: it no longer answers questions until the next monthly credits, or until the space subscribes if it was on trial credits. There is no paid credit top-up.

AI-generated answers

The answers of the coach are generated by artificial intelligence. They may contain errors, inaccuracies or omissions, including about game data. They are provided for information and training purposes, and you remain responsible for the decisions you make. We do not guarantee any result, win, rank or progress.

Please don't send the coach sensitive personal information.

6. Prices and payment

Prices are shown on the website and at checkout, in euros or US dollars. The price displayed is the price you pay: no tax is added at checkout.

Payments are processed by Stripe. By subscribing, you authorize us, through Stripe, to charge your payment method at the start of each Billing Period. Promotional codes may be offered under their own conditions.

We may change our prices. A new price applies from your next Billing Period, after at least 30 days' notice by email or in the service concerned. If you don't accept it, you can cancel before it takes effect.

7. Automatic renewal

Each subscription renews automatically at the end of each Billing Period, for the same duration and at the price in effect, until you cancel it.

8. Cancellation

You can cancel online at any time, without contacting us: from the billing settings of your organization for the App, and from your space's page on coach.victoryview.gg for the Coach.

Cancellation takes effect at the end of the current Billing Period. You keep access to your plan until then, and you are not charged again. After that date, the App organization switches to Archive mode, and the Coach space no longer receives monthly credits.

9. No refunds

Payments are not refunded, in full or in part, including for annual subscriptions, unused time or unused credits. The App trial and the Coach trial credits let you try each service before paying.

This section does not limit the rights you may have under mandatory law.

10. Right of withdrawal

If you are a consumer in the European Union, you normally have 14 days to withdraw from a distance contract. The App and the Coach are digital services that start as soon as you subscribe. By subscribing, you expressly ask for the service to start immediately, before the end of the withdrawal period, and you acknowledge that you lose your right of withdrawal to the extent permitted by law.

11. Plan changes and failed payments

On the App, an upgrade takes effect immediately and a downgrade takes effect at the end of the current Billing Period. If a payment fails, Stripe may retry it, and access to paid features may be suspended until the payment is settled.

12. Acceptable use

You agree not to:

• use the Services for any unlawful purpose;
• use the Services in breach of the terms and policies of Riot Games or of Discord;
• reverse engineer the Services, or try to extract their source code or the instructions of the coach;
• try to get around credit limits, usage limits or access controls;
• scrape the Services or access them by automated means outside the interfaces we provide;
• disrupt the integrity or performance of the Services;
• use the coach to produce content that is unlawful, hateful or harassing;
• share your credentials, or resell, redistribute or sublicense access to the Services.

13. Riot Games data

The Services use data from the official Riot Games API. Its availability depends on Riot Games and may be delayed, limited or interrupted. We do not guarantee the accuracy or completeness of this data. Custom games and scrims are only retrieved for players who have linked their Riot account with Riot Sign-On.

Victory View isn't endorsed by Riot Games and doesn't reflect the views or opinions of Riot Games or anyone officially involved in producing or managing Riot Games properties. Riot Games, and all associated properties are trademarks or registered trademarks of Riot Games, Inc.

14. Organizations, spaces and players

If you manage an organization or a space, you are responsible for the members you invite, the roles you give them and the accuracy of the Riot IDs you add. You agree to tell the players you add that their game data is processed by Victory View.

15. Intellectual property

The Victory View name, logo, design, code and original content belong to Victory View. League of Legends game data and assets belong to Riot Games, Inc. You keep your rights to the content you add to the Services, and you allow us to process it only to provide the Services.

16. Warranties and liability

The Services are provided as is and as available, to the extent permitted by law. We do our best to keep them available, but we do not guarantee uninterrupted access.

To the maximum extent permitted by law, Victory View is not liable for indirect damages, or for any loss of data, revenue or profits. Our total liability for all claims relating to a service is limited to the amounts you paid us for that service in the 12 months before the event giving rise to the claim.

Nothing in these Terms limits the legal guarantees that consumers have, such as the legal guarantee of conformity for digital services, or any liability that cannot be limited by law.

17. Suspension and termination

We may suspend or terminate access to a service in case of a breach of these Terms or of conduct that harms other users or the Services. You can stop using the Services at any time and ask us to delete your account or your space.

18. Changes to these Terms

We may update these Terms. We will tell you about material changes by email, in the service concerned or on the website before they take effect. If you keep using the Services after that date, you accept the updated Terms.

19. Governing law and disputes

These Terms are governed by French law. Before going to court, please contact us so we can look for an amicable solution. Any dispute is submitted to the competent French courts, subject to the mandatory consumer protection rules of your country of residence.

20. Contact

For any question about these Terms, contact us at corentin.sarda@gmail.com.